Your creative team,
in your pocket.

How do I create an account?

Sign up for a Workspace Global plan at checkout, or set up your account directly at client.theworkspaceglobal.com. Once you're set up, download the app and sign in with the same email and password.

I'm not getting notifications. What should I do?

Check that notifications are turned on for Workspace Global in your phone's settings, then check they're enabled in the app under Settings, then Notifications. If you're still not receiving them, restart the app or update to the latest version. Still stuck? Email us and we'll sort it out.

How do I reset my password?

Tap "Forgot password" on the login screen, enter your account email, and follow the link we send you to set a new password.

Does my data sync between the app and the web dashboard?

Yes. Everything stays in sync in real time, so you can switch between the app and your web dashboard without losing anything.

Is the app free?

Yes, the app is free to download. You'll need an active Workspace plan or one-off order to use it.

Which devices are supported?

iPhones running iOS 15.0 or later, and Android phones running Android 7.0 or later. For the best experience, keep your phone and the app up to date.

I'm a creative on the Workspace talent network. Is this my app?

Yes. Creatives download the same app and are taken to their own talent platform. On the web, sign in at talent.theworkspaceglobal.com.

How do I delete my account and data?

Request deletion through the account deletion process in your client portal, or email support@workspaceglobal.com. Before closing an account we check there are no active projects, outstanding payments or open disputes. We then delete or anonymise the personal information we no longer need, and keep only the records we must hold, such as invoices, payment records, contracts and completed project records.

• How we handle deletion requests