Clients · Getting started
Creating your Workspace account
Choose a plan or a one-off service at checkout, or set up your account at client.theworkspaceglobal.com. Then download the app and sign in with the same email and password.
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I'm a client
Briefs, delivery, revisions, billing and your account.
11 articles
I'm a creative
Activation, briefs, quality review, Taskpoints and payouts.
7 articles
Popular articles.
Clients · Requests and briefs
Writing a great brief
Say what you need, who it's for and where it will be used. AI in the Workspace app helps turn a short message into a complete brief.
Clients · Requests and briefs
How many requests can I make?
Each plan sets how many requests can be active at once and how many you can make each month. Starter: one at a time, up to 10 a month. Standard: two at a time, up to 20. Pro: three at a time, up to 60.
Clients · Tracking and delivery
How long will my request take?
Quick requests take 24 to 48 hours and most tasks 1 to 3 days. Advanced requests take 5 business days, complex work like landing pages 10, and full websites up to 30 days.
Clients · Revisions and feedback
How revisions work
On a monthly plan, you can revise each task until you're happy while it's active. One-off services include 2 revision cycles. Most revisions come back in 24 to 48 hours.
Creatives · Taskpoints and payments
How Taskpoints work
Each brief is worth Taskpoints, based on its size. Each Taskpoint is worth cash set by your level, and your total is paid monthly in your local currency.
Can't find what you need?
Email our support team and we'll get back to you within 24 hours. For account and plan questions, book a call.
Already a client? Message your project manager in the app. We reply within the hour.