Clients · Files and ownership
Who owns the work?
Last updated
You do. You own everything you approve, including editable source files and IP.
Once you approve a piece of work, it's yours. Where it applies, we provide the editable or source files that are part of the final deliverable, so you can use and change the work as you need.
Confidentiality
We'll sign an NDA on request. Ask your project manager, or email our sales office at business@workspaceglobal.com before you start.
Approving work and finding your files
- Open the request, review the latest files, then approve them or send notes back.
- Open Files in the client portal to find everything in one place.
- Approved: work you've signed off, ready to use.
- Ready for review: work waiting for your approval or feedback.
- Uploads: brand assets and references you've shared with the team.
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On a monthly plan, you can revise each task until you're happy while it's active. One-off services include 2 revision cycles. Most revisions come back in 24 to 48 hours.
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Deleting your account and data
Request deletion through your client portal, or email support@workspaceglobal.com. We check there are no active projects, payments or disputes, then delete or anonymise your personal information.
Clients · Getting started
Creating your Workspace account
Choose a plan or a one-off service at checkout, or set up your account at client.theworkspaceglobal.com. Then download the app and sign in with the same email and password.