Help for clients.

Browse by topic.

• Getting started

  Creating your account, the app and your project manager.

  • Creating your Workspace account
  • Meeting your project manager

  2 articles

• Requests and briefs

  Writing a great brief, using AI to brief and request limits.

  • Writing a great brief
  • How many requests can I make?

  2 articles

• Tracking and delivery

  Following your requests and how long work takes.

  • How long will my request take?

  1 article

• Revisions and feedback

  How revisions work and how to give clear feedback.

  • How revisions work

  1 article

• Plans and billing

  Annual billing, cancelling, refunds and service credits.

  • Annual billing: 1 month free
  • Cancelling your plan

  2 articles

• Files and ownership

  Source files, IP and who owns the work.

  • Who owns the work?

  1 article

• Account and security

  Logging in, passwords and your data.

  • Resetting your password
  • Deleting your account and data

  2 articles