Clients · Requests and briefs
How many requests can I make?
Last updated
Each plan sets how many requests can be active at once and how many you can make each month. Starter: one at a time, up to 10 a month. Standard: two at a time, up to 20. Pro: three at a time, up to 60.
- Starter: one request at a time, up to 10 a month.
- Standard: two requests at a time, up to 20 a month.
- Pro: three requests at a time, up to 60 a month.
When the next request starts
A slot frees up when an active request is completed, paused or closed. Your next request then moves up.
Keep requests moving
If we're waiting on your feedback or approval for two business days, the request may close automatically so the slot is free for other work. Reply in the app as soon as you can to keep things moving.
Was this helpful?
Related articles
Clients · Requests and briefs
Writing a great brief
Say what you need, who it's for and where it will be used. AI in the Workspace app helps turn a short message into a complete brief.
Clients · Tracking and delivery
How long will my request take?
Quick requests take 24 to 48 hours and most tasks 1 to 3 days. Advanced requests take 5 business days, complex work like landing pages 10, and full websites up to 30 days.
Clients · Plans and billing
Cancelling your plan
You can cancel any time. There's no setup fee and no long-term contract. Cancellation usually takes effect at the end of your current billing period.